Shipping policy

Shipping Coverage: You state that you offer logistics services to customers worldwide, indicating that your business serves a global customer base.

Shipping Methods: You specify that you work with well-known courier companies such as Aramex and DHL, which implies that reputable carriers are used to ensure the safe delivery of orders.

Estimated Shipping Time: For domestic shipping, you provide an estimated delivery window of 7-15 business days, offering customers a general idea of when they can expect their orders to arrive.

Shipping Fees: Shipping fees will be determined based on the quantity of items in your order and the shipping location. The exact shipping cost will be calculated and displayed during the checkout process. Please note that fees may vary depending on your order's size and the destination address. This provides a more accurate description of your shipping fee structure, indicating that the cost will be variable based on specific factors.

Tracking Information: This part ensures transparency and customer confidence. You inform customers that you will send package tracking information via email once the order has been shipped, allowing them to track their shipments.

Receipt & Refusal: You instruct customers to check their packages for any damages upon receipt. In case of damage, they are advised to refuse the package and contact your customer service promptly, which is a clear and customer-friendly procedure for handling damaged shipments.

Returns & Refunds Policy: You provide details about your return policy, which spans 30 days. If customers need to return an item, they are encouraged to refer to your return policy and follow the return process. You also state that refunds will be processed within 5 business days after you receive the returned item, which sets clear expectations for customers.